Policies
Shipping & Returns
Everything you need to know about order processing, delivery timing, freight details, and returns for SKF lubrication parts and industrial fluid-handling components.
Shipping
How orders move
We work to keep fulfillment straightforward for maintenance teams, purchasing departments, and plant operators. Most in-stock items are processed promptly, and shipping options vary based on product size, weight, destination, and carrier availability.
Order review before dispatch
Carrier options based on item type
Freight support for larger shipments
Tracking shared when available
Details
What to expect
Shipping timelines and return eligibility can differ by supplier lead time, special-order status, and freight requirements. Review the points below before placing an order if timing is critical.
Processing times
In-stock products typically move into processing quickly. Special-order or backordered items may require additional lead time before shipment.
Freight and delivery
Oversized, heavy, or palletized orders may ship by freight. Delivery appointments, liftgate service, and commercial access requirements can affect final transit timing.
Returns eligibility
Returns are generally reviewed case by case. Unused items in original condition may be considered for return approval, while special-order, installed, or damaged items may not qualify.
Damaged or incorrect items
If your order arrives damaged or does not match what you purchased, contact our team as soon as possible so we can review the issue and help with next steps.